Home News

Tube Support

Events Calendar

March 2010
M T W T F S S
1 2 3 4 5 6 7
8 9 10 11 12 13 14
15 16 17 18 19 20 21
22 23 24 25 26 27 28
29 30 31 1 2 3 4
News PDF Print E-mail
Written by Andrew   
Thursday, 31 January 2008 21:24

Feb 10/10 - No latest issues, all systems functioning normally.

Sep 1/09 - More dedicated servers, rack space, and power available.  

Mar 1/09 - Some DSL customers are reporting connection problems, we are looking into the issue.

Nov 10/08 - FTP Backup service is now available, please email for more details.

Jun 2/08 - Just completed our cabinet upgrades more space is now available for server rentals, co-location, etc.

Mar 5/08 - Ordered another 10 Blade server rack

Feb 6/08 - Mail server offline for 30 minutes for maintenance 11:50pm

Feb/18 - POWER TEST
We are testing power today and the servers were offline for 2-3 minutes.

Jan/08 - Server Updates 2
Tube has upgraded all their servers to Dual Xeon Blade servers and the backbone has now been upgraded to a full100Mb/s

Nov/07 - Mail Server Update
Our mail server has been changed to Smartermail to increase the capacity, Webmail is now accessible here... http://mail4.tube-e.com:9998

Oct/07 - Server Updates
We are updating our server and increasing our network capacity 10 fold. This will cause some growth problems so call if you have any issues.

May 30/07 - mail2 Webmail Port
Our mail2 webmail server is now on port 80 not 1080 http://mail2.tube-e.com

Dec 11/06 - Network links
Our upstream provider has been experiencing packet loss, they are working on repairing the problem but its taking more time then expected.

Nov 28/06 - email delays
Some customers are experiencing mail delays. If you are having an issue contact our office and we will move you to a different server.

Oct 31/06 - Network Slowdown
One of our networks has been experiencing packet loss. mail2.tube-e.com was on this network and was moved this afternoon. Some slowdowns may still occur until our upstream provider resolves this issue.


Sep 1/06 - All Normal

Apr 24/06 - NT10 Web Server Security Breach
Some web pages were compromised and we re-loaded some sites from backup, if your site contains old data ftp and upload your new pages.

Apr 12/06 - NT7 Web Server Down
The RAID Drive System totally failed and the server had to be reloaded. If your website is not up to date email the updated site to This e-mail address is being protected from spambots. You need JavaScript enabled to view it and we will send it up to the server.

Feb 9/06 - DOMAIN NAME CHANGE
in 45 days tube.com will become
tube-e.com, click for more details.


Jan 31/06 - NEW WEB NAME
www.tube.com will become
www.tube-e.com, please change your links.

Jan 01/06 - NEW HOSTING SERVICE
Tube now offers redundant DNS services for websites that just can't be down. We have servers across the country that will share the load and handle failover when one site or server goes offline. Basically there is no single point of failure. Call for more details.

Nov 16 - Dial-Up Changes
NEW Dial-up phone number (416) 681-0302

Aug 29 - Changed mail2 Back
http://mail2.tube.com:1080 is still crashing, we are still working on resolving this issue.

Aug 26 - Changed mail2 port
http://mail2.tube.com:1080 has been moved to http://mail2.tube.com:8080 to see if the services will stop crashing

Aug 2 - NETWORK OUTAGE
Lightning damaged some core routers, they had to be replaced which took some time.

Jul 25 - NETWORK OUTAGE
The Bridgeland office was offline for approximately 50 minutes while the problem was repaired.

Jul 22 - POWER OUTAGE
The Bridgeland area was out of power for approximately 6 hours until around 1pm

Jul 5 - DNS Problems
DNS servers are 209.151.135.6 and 209.151.135.3

Jun 20 - Mail Servers
Our mail servers will be offline for approximately 1-2 hours this evening for maintenance.

Jan 23 Virus
A virus has been removed from our server this morning that was causing link issues. Working now.

Jan 16 Fiber Outage

Our upstream reset our fiber link today and tonight they are replacing a component as it has failed again.

Nov 27 SPAM FILTERS OFFLINE FOR MAINTENANCE
We will be working on the spam filter this weekend.

Nov 24 ADSL Tunnel seems to be down
They are still working on it and we hope to have a resolution soon.
Reset your ADSL router (if you can read this!) It might come back up!

Oct 29 System moves and upgrades
We are moving some links and the network will be down for about 30 minutes at 5pm today

Oct 19 ADSL up as of 9pm


Oct 18 ADSL is Down
We are switching providers as the old provider is causing problems for us...
We will advise when it is back up...!


SDSL is unaffected.

Oct 15 New Address
We are now in suite 201 at 1550 16th Avenue in Richmond Hill


Oct 14 Minor Issues
Just some minor virus and short outages on the network this week.

Sep 30 Routing Error
One of our networks is still experiencing an error. We have tracked it down to a configuration problem between BGP and OSPF. The repairs shouldn't take much longer.

Sep 26 DoS attack
This morning there was a denial of service attack on one of our networks. The link was cleared and the attack stopped.


Sep 2 Router error
There was a router problem this morning we had to re-config one of the WAN ports, looks OK now.

July 20 Voice over IP Phone line/high speed Internet bundle
Tube is now offering a high speed internet service bundled with VoIP phone lines available almost anywhere in North America (get a phone number local to say Florida which rings in your office or home.
Call for details...

Jun 10 Authentication server up
The authentication server's database has been repaired.

Jun 9 Dial-Up Authentication
dial-up authentication servers have been having a problem today and when we restarted them tonight they went off-line, work still in progress 10:45pm.

May 13 Ottawa-Toronto link failure
Early this morning network connectivity was lost between Ottawa and Toronto. This affects servers located in the downtown Ottawa POP, including PPPoE login authentication servers. The outage is due to a failed Bell PVC that provdes ethernet connectivity between the Toronto and Ottawa POPs. A ticket has been opened with Bell. It is expected to be fully functional by 1300.

WIRLESS INTERNET HOTSPOTS:
Do you own a restaurant or meeting facility? Call us to provide your patrons with High Speed Internet!

ADSL High Speed Internet now available for Home or Business.

Last Updated on Thursday, 11 February 2010 21:43
 
Banner